Your Questions, Answered

  • What is the lead time for my order? Because our collection features trade-exclusive pieces, lead times can vary. Most in-stock items ship within 2–4 weeks. Custom upholstery or backordered designer pieces may take longer. You will receive a specific delivery estimate via email once your order is processed.

  • Getting started is seamless. For most items, you can simply 'Add to Cart.' However, for our more bespoke pieces, you'll see an ‘Inquire to Purchase button. Clicking this allows us to provide you with a personalized quote and lead time. You can also reach out via our Contact form for styling advice or any guidance you may need.

  • Cloth and Coast sits at the intersection of coastal ease and refined textures. We don't just sell furniture; we curate whole room concepts (like our Living No. 1 series) that prioritize lived-in luxury. Every piece is selected for its ability to feel both timeless and effortless.

  • You can reach us anytime via our contact page or email. We’re here to help!

  • Collaborative, transparent, and inspired. Whether you are buying a single piece or an entire collection, we guide you through the selection process to ensure every element fits your home's unique narrative.

  • Because many of our selections are made-to-order or trade-exclusive pieces, all sales are final. These items are sourced or manufactured specifically for your order and, as such, cannot be returned or exchanged.

    We highly recommend reviewing all product specifications and lead times before purchasing. If you have any questions regarding a piece’s finish, scale, or suitability for your space, please reach out via our Contact page.

    Damages: While we do not accept returns, your satisfaction is paramount. If an item arrives damaged, please email photos of the product and packaging to clothandcoast@gmail.com within 48 hours of delivery so we can facilitate a replacement or resolution.